Sage green hand-tufted wool runner in a sunlit hallway

Rug Care

Made to last. Easy to love.

A well-cared-for hand-tufted wool rug stays soft and beautiful for years. A few simple habits make all the difference.

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Everyday care

  • Vacuum regularly using suction only, without a rotating beater bar, which can pull at the fibres.
  • Rotate the rug every 3–6 months so it wears and fades evenly.
  • Use a rug pad to stop slipping, protect your floor, and extend the rug's life.
  • Limit direct sunlight where possible, as strong sun can soften colours over time.

Spills and stains

  • Act quickly. Blot, don't rub, with a clean white cloth, working from the outside in.
  • For water-based spills, blot with cool water and a little mild, wool-safe detergent, then blot dry.
  • Avoid harsh chemicals, bleach and soaking the rug.

Deep cleaning

We recommend professional cleaning by a specialist in handmade wool rugs every 1–3 years, depending on traffic.

Shedding

New hand-tufted wool rugs shed loose fibres left from the making process. This is natural and settles down with regular vacuuming over the first few months.

Loose tufts

Never pull a tuft that stands above the pile. Trim it level with the surface using sharp scissors.

Need a size we don’t list?

Tell us your room, your measurements and your colours. We’ll make a rug to fit, by hand.

Start a custom rug